Returns and Refunds Policy

If you need to return your jewelry for any reason, let us know within 3 days of receipt and return ship within 7 days for merchandise credit.

How To Return An Item
Your item must be in its original unused condition to be returned. Your must return the item within 7 days of your purchase.

1. Please use the contact form on the website or email info@lilachadoni.com to request a refund within 3 days of receipt of product.
2. A USPS Priority Mail shipping label will be emailed to you (including a tracking number).
3. Print and attach the shipping label to the original packaging.
4. Mail your returned item in the original packaging within 7 days of receipt of product.

Return Exceptions

Merchandise that has been worn, used, altered or broken will not be accepted for return or exchange.

Payment Policy

Accepted Methods of Payment

Credit Card (Visa, Master Card, American Express, Discover) through PayPal (no account needed).

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.

Shipping Policy

All orders are shipped within 2-3 days Monday – Friday, 8am – 5pm.

Carriers

Products are shipped via USPS Priority Mail. This service provides delivery within 2 days in most cases, a tracking number, and insures the product against damage during shipping for order over $100.

Insurance Claim
Every effort is taken to properly package all products. If your product arrives damaged due to shipping, please keep all of the original packaging and notify Lilach Adoni Jewelry immediately at info@lilachadoni.com or by using the contact form on the site.

Other Shipping Methods

If you would prefer to have your order shipped overnight, please use the contact form to request a shipping quote.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.